KOELBEL & COMPANY OF COLORADO RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2021 Guildmaster Award Honors Koelbel & Company
Denver, CO, April 12, 2021 – Koelbel & Company of Denver, CO received a 2021 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Koelbel Mountain Communities, which includes Rendezvous Colorado and Grand Elk, is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Both Rendezvous Colorado and Grand Elk achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
For more on the 2021 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
Founded as a residential brokerage company in 1952 and now a full-service real estate company with developed properties spanning from Vail and Winter Park to Louisville and Denver, Koelbel and Company has helped change the face of the Centennial State. Now in its third generation, the family owned Koelbel and Company continues to place its indelible mark on the Colorado landscape with developments that blend ageless values with pacesetting design. For more information visit www.koelbelco.com.
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.Back to Press Room